U.S. General Services Administration Obtains Benefits of Cloud-Based Google Apps for Government Implemented by Unisys — Press Release
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New email and collaboration system has transformed the way GSA employees work, increasing efficiency and cutting costs
BLUE BELL, Pa., Nov. 26, 2012 /PRNewswire/ – More than a year after Unisys (NYSE: UIS) transitioned the U.S. General Services Administration (GSA) to cloud-based Google Apps for Government, agency officials say the new tools have transformed the way they conduct their business and led to increased collaboration and reduced costs.
The GSA awarded a contract to Unisys in late 2010 to install Google Apps for Government, which includes email and collaboration tools. About 17,500 GSA employees began using these tools in June 2011. Since then, GSA estimates it has saved about $2 million and expects another $15 million reduction in IT costs over the next five years.
GSA employees have created and shared more than 274,000 documents in Google Docs, and created more than 500 internal web sites using Google Sites.
GSA also cites a nearly 90 percent reduction in server energy consumption and 85 percent reduction in related carbon emissions. According to estimates by Google, the cost savings from this reduction in energy use will be $285,000 annually.
Examples of how Google Apps has transformed the agency were illustrated by the experiences of two GSA organizations: the Federal Systems Integration and Management Center (FEDSIM) and the Public Building Service (PBS).
FEDSIM, the GSA organization that provides acquisition services to enable large-scale technology projects for other federal agencies, has used Google Apps to promote the mobility of its workforce. Many FEDSIM employees must work remotely at client sites, and Google Apps allows them to use their smartphones and tablets to stay in touch with their managers, edit documents and to view their colleagues’ calendars.
The video chat functionality in Google Apps helps employees reduce travel expenses while still allowing them to collaborate “face-to-face.”
In addition, FEDSIM used Google Sites to set up an internal portal within three days, at no additional cost – a process that previously could have required months when the work had been done through a contractor.
The infrastructure is now entirely under FEDSIM control. Employees use it as a repository for forms and policy documents; to reserve conference rooms and government-owned cars; to create and share award nominations, marketing slides, training materials and other documents. They are continually adding new features.
Public Building Service
The managers of PBS quickly recognized the potential of Google Apps as a knowledge management tool for organizing information and making it accessible to the workforce using a variety of devices, including smartphones and tablets. The organization has rolled out a project this year to use the tools to create a knowledge hub that serves as a focal point for sharing best practices, policies and standards for property management.
PBS used Google Sites to set up “communities” built around various mission areas such as facilities management, leasing and customers – allowing managers in different regions to share information on their activities. For example, PBS manages multiple facilities for the FBI across the country, and PBS managers who work with the FBI were able to use Google Apps to discuss common challenges and best practices.
Consequently, PBS is now better positioned to address GSA’s overall goal of driving consistency and standardization across the organization. As one PBS regional official stated, “The main benefit for me is knowing that there is a team of individuals working to reduce redundancy in effort.”
More importantly, Google Apps provides standardization and consistency, and that makes PBS more efficient and leads to better customer service.
“GSA has proven that innovative cloud-based solutions can help the government improve operations while cutting costs,” said Venkatapathi “PV” Puvvada, group vice president for civilian agencies at Unisys Federal Systems. “We are thrilled to be GSA’s industry partner in this project and look forward to helping them continue to maximize the benefits of these tools as well as helping other agencies to follow GSA’s lead.”
Unisys is a worldwide information technology company. We provide a portfolio of IT services, software and technology that solves critical problems for clients. We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents and modernize their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services and high-end server technology. With more than 22,500 employees, Unisys serves commercial organizations and government agencies throughout the world. For more information, visit www . unisys . com.
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U.S. Air Force Taps IBM for Mission to Improve Building Performance
LAS VEGAS, March 5, 2012 /PRNewswire/ — IBM (NYSE: IBM) today announced that the U.S. Air Force (USAF) has selected IBM smarter buildings software to help its civil engineers maximize energy efficiency and automate the management of its physical infrastructure portfolio—from buildings, vehicles, runways and other infrastructure across 170 locations worldwide. This portfolio includes more than 626 million square feet of real estate, over 100 million square yards of airfield pavement and 10 million acres of land used by Active Duty, Reserve and Air National Guard personnel.
Presidential Executive Orders require executive branch departments and agencies to establish asset management plans, install performance measures and ensure the effective management of Federal real property assets through their entire lifecycle. Additional orders require agencies to improve energy efficiency, reduce natural resource consumption and decrease waste production to reduce carbon emissions.
To meet this order, the Air Force Office of the Civil Engineer, whose mission is to provide, operate, maintain, and protect sustainable installations as weapon-system platforms through engineering and emergency response services across the full mission spectrum, will use IBM TRIRIGA software to gain greater visibility and control of its physical assets.
IBM’s integrated workplace management software, called IBM TRIRIGA, provides the Air Force with a standardized, powerful technology platform to analyze data about real property assets, streamline work orders and suppliers, and reduce energy use across thousands of buildings. These tools will help USAF measure and manage its operational, financial, and environmental performance to determine and prove effectiveness against government-wide and agency real property management objectives.
“IBM TRIRIGA software will help implement our NexGen IT vision and give USAF a data-driven approach to manage its real property and physical assets, as well as help us predict issues before they impact service and safety,” said Alexander Earle, Chief Information Officer, Air Force Office of the Civil Engineer. “Implementing IBM TRIRIGA will help strengthen our IT infrastructure by removing redundant systems, providing real-time analytics and optimizing core processes that enable us to make better decisions about how we manage our resources.”
Using IBM TRIRIGA, USAF plans to reduce operating costs, increase return on budget and reduce energy consumption through:
Integrated Workplace Management: Provides a single system to optimize performance of all real estate locations, assets and personnel operations. By optimizing building use, occupancy costs are reduced, lease administration is made easier, and managers can evaluate future space requirements to make long-term planning decisions.
Energy Assessment Tools: Enables users to obtain environmental insights and pre-defined, automated operational procedures and processes to monitor and reduce energy consumption as well as waste production from real property assets operations.
Condition-based Maintenance: Better manages the maintenance of property and equipment based on the age, condition and history of facilities. Having this insight can prevent costly repairs by allowing staff to pinpoint equipment that should be replaced before incidents occur.
“Having the right data at the right time is essential for U.S. Air Force personnel,” said George Ahn, vice president of Enterprise Asset Management, IBM. “IBM TRIRIGA infuses a new level of intelligence to physical infrastructures that will enable U.S. Air Force to make the timely and critical decisions about their assets that are essential to the success of their operations.”
IBM TRIRIGA improves the operational, financial and environmental performance of real estate assets and operations. The software provides a comprehensive suite of applications to manage the real estate lifecycle of an organization with pre-defined management processes and extensive Web-based configuration management tools.
For more photos and information on news at the IBM PULSE conference in Las Vegas, visit: http://www.ibm.com/press/us/en/presskit/37001.wss.
About IBM Smarter Buildings
Since launching its Smarter Buildings initiative in February 2010, IBM has created a portfolio of smarter buildings solutions that integrate with building automation software from across the industry. IBM’s real-time monitoring and analysis, facilities and space management capabilities, and advanced dynamic dashboards helps property owners and managers reduce facilities operations and energy expense, and improve asset management and reliability. Through IBM’s acquisition of TRIRIGA, IBM accelerated efforts to bring intelligence in the smarter buildings market. IBM’s smarter building solutions help clients listen to data generated by facilities. By collecting, managing, and analyzing data IBM helps clients gain intelligence and insight to energy, space and facilities management. TRIRIGA strengthens IBM’s smarter buildings solutions by adding key functions such as real estate, facility and energy management software solutions.
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